Refund Policy

Last updated: October 20, 2026

Returns

At Marin Skincare, you may request a return within 30 days of receiving your order.

Items must be returned in the same condition they were received, unused, with tags (if any), and in their original packaging whenever possible. We may reduce your refund if the item has been used, damaged, or handled more than necessary.

How to start a return

Contact us at support@djqx.me before returning an item. We will provide return instructions after reviewing your request.

Return shipping costs

If your return is due to a product issue 鈥?including damage, a defect, or the wrong item being shipped 鈥?Marin Skincare will cover the return shipping cost.

If your return is for a personal reason 鈥?including a change of mind or that you no longer want the item 鈥?you are responsible for the return shipping cost, unless applicable law requires otherwise.

Damages and issues

Please inspect your order when you receive it and contact us immediately at support@djqx.me if an item is defective or damaged, or if you received the wrong item.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method. Your bank or payment provider may need additional time to process and post the refund.

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact

To start a return, ask about an exchange, or report a damaged item, please contact Marin Skincare at support@djqx.me.